How to Repair a Tree File in FTM 2017 and FTM 2019
Now and then, we have had to experience the damage of an important item or the other; it
could be a phone, machinery, gadget, etc. we attempt to fix such damaged equipment as
quickly as possible Without any hesitation because they are very important to us and essential
to our everyday life.
The same applies to the tree file we create ourselves or retrieve from others in our Family
Tree Maker 2017 (FTM 17) or 2019 (FTM 19). Sometimes, our precious tree file, which could
have taken us a lot of time to put together, is suddenly damaged or corrupted.
Such damage can certainly be attributed to various factors, including merging unchecked files,
corruption of the file by system virus (malware), insertion of damaged data into the tree file,
or an improper shutdown of the FTM program or window.
So, what exactly can you do if you receive a notification on your FTM 17 or FTM19 that your
valuable tree file is unexpectedly damaged and not accessible?
That’s where this article comes in handy. You need not worry because Ancestry Support has
got you covered.
We have made up a simple stepwise guide on how to get a damaged tree file promptly fixed.
Getting a Damaged Tree File Repaired in FTM 17 and FTM 2019.
The damage to your tree file never means that it is completely lost and cannot be retrieved.
There are diverse ways to repair your damaged tree file, of which the best and most efficient
is the restoring of a backup of the data in a tree that was generated before the occurrence of
Consequently, there is a high suggestion that every customer of the FTM 17 and FTM 19
initiate a great and reliable backup system for their software as a protective measure against
data loss by unprecedented damage to tree files.
Besides, if you want to get an insight into how you can set up a reliable backup, check out our
article on “How to back up and sync logs in Family Tree Maker 2019.”
However, are you without a strong backup? No worries; you still can repair your damaged
tree file by following any of these methods:
1. Getting your file compacted
• Before this, close up your file. Then, the first thing to do is select the Compact
File listed in the Tool menu and click Open where your file is stored. Next, choose
the Perform extended analysis checkbox in the Compact File window and
• With this procedure, the compaction of your file is completely showing a percentage.
However, due to the size and amount compacted, you must keep pressing OK until it
2. Tree Download from Ancestry
• It could be from the Plan workspace, Tree Browser (exclusive to FTM 19), or
the Ancestry Sync icon.
• For Plan workspace, get to the New Tree tab, select Download, a Tree from Ancestry,
locate your tree in the list and click the Download Tree button in your lower-right
corner. A Sync Weather Report pops up, choose a new name for your file, establish
other sync choices, and click Download.
• Using a Tree Browser, select the View menu and click Tree Browser. A window opens
for you to select the Ancestry group of trees. From a list that appears, choose your
tree, and click the Download Tree button in your lower-right corner. At complete
Download, a new tree opens on the Tree tab of the People workspace.
• Utilizing the Ancestry Sync icon, click the icon (located to your far right) and, within
the drop-down list, proceed to select Download from Ancestry. With the appearance
of a Download from Ancestry window, find your tree, select it and click the Download
And there you have it!! Simple, easy, and straightforward. You should get this.
We hope this article has helped with relevant insight.
But if you are still in need of more clarifications, no worries.
Use the Contact us tab to reach out to us directly, and our team will guide you every step of
the way with absolute simplicity.