Family Tree maker is not just a software, It’s a treasured platform to store your family history. This is Why We provide best support for your Rich Family History.

Family Tree Maker

Role of Family Tree Maker and ancestry helper support.

Family Tree maker is not only software; FTM is a treasured platform to store the family ancestry relation history. In a single glance, one can visualize the ancestry relations within the family. Every family has its own story. For the last thirty years, Family Tree Maker has been capturing these stories. It’s one of premium genealogy software that comes loaded with different tools and options.

Family Tree maker is not only software; FTM is a treasured platform to store the family ancestry relation history. In a single glance, one can visualize the ancestry relations within the family. Every family has its own story. For the last thirty years, Family Tree Maker has been capturing these stories. It’s one of premium genealogy software that comes loaded with different tools and options.

Family Tree Maker Troubleshooting Guides

Difference between ancestry login and family tree maker?

At first we have to get proper idea of ancestry helper and family tree maker platforms. Major differentiate between ancestry login and Family Tree Maker is that is a website and Family Tree Maker is a software program. A website, like Ancestry, is on the Internet, and you use a web browser such as Chrome, Firefox, to get to the Ancestry login website. for ancestry helper you can visit here.

Sync ancestry with Family tree with few basic steps



FTM has many futuristic features, which makes FTM Software ( Family Tree Maker ) one of the most featured-rich ancestry software. But, whenever we hear the word feature-rich, we assume that it might be complex software. Users can also use the amazing Feauture Family Book Creator 2019 to create a book also can use  with charting companion plugin. This is where Family Tree maker software is different from other genealogy software available in the market. Users can access Family Tree maker helps to learn about the various features offered by the software. So don’t hassle; start with it, and make your ancient Family Tree today.

A helping hand..

family tree maker not connecting to internet, Still struggling with confusion about where to start. Let us help you from here.

How to get Family Tree maker support?

Family Tree Maker has multiple options for the users that help them capture their family’s story. There is no doubt that it is a feature-rich platform. But, for novice users, too many features onboard could be added complexity. This is not the case with FTM (Family Tree Maker) software. With Family Tree maker support, one can get support on the software right away. So, no more spending hours figuring out where to find the right options? Or spending hours while wondering what to do and how to do it?

We all know that Family Tree Maker generates a history of our family members and our lineage. But what gives it the shape of a professional quality family history book on your computer is the Family Book Creator 2019. It is simply a plugin for FTM and improves presentation and quality.

However, if you’re still confused about the FTM software, you can always get the FTM 2019 companion guide. The companion guide contains tips and assists users in learning the FTM software. You can purchase this from in traditional edge or spiral binding.

Many people must be familiar with Family Tree Maker and Ancestry, which are used to store genealogical data about your family history, lineage etc. However, users have a lot of queries when using these software. Here is a complete guide on all the FAQ

To start from scratch, user’s first need to sign in to Ancestry or login their Ancestry DNA account. Doing this is relatively easy and you simply need to visit ancestry Help and click ‘sign in’ on the top corner of the page. Enter your email and password details to login. Click ‘Forgot password’ and follow instructions if you don’t remember your password.

Included in the companion guide is also the Color coding guide of FTM, which has been an interesting topic for many users. Previously, only one Colour code was available for each person, however the new capabilities let you select up-to 18 different colours. But how to do this?

But how to access your family tree without internet? Even when your computer is turned off? Well, Tree vault cloud service is the answer to this question. Tree vault cloud service is an app that allows you to access your family tree at any time, anywhere without the internet. This is initially free but includes some paid subscriptions after the trial period is over. Nonetheless it is an important tool when you are going on a family trip or reunion.

Many users who enjoy using Family Tree Maker want to upgrade their softwares for greater features and options. Fortunately, the FTM 2019 update is available! The benefits of this upgrade are that it will also unlock the previous versions of FTM. Moreover, every change you make in your tree can be easily viewed on your mobile. The new version contains features like you can roll back time, have access to historical record hints, folder counters  and much more.

You can update to FTM 2019 at a low price for returning users. You can sign up at family tree and get on the FTM mailing list.

You have learned all the pros and cons of FTM. But how exactly do you make a family tree in FTM 2019? There are some simple steps which you can follow

How to make family tree charts

Sometimes, you have your family tree split up into parts or components. It would be too time consuming to actually copy paste every single tree onto your main tree and there will be a greater chance of making errors. What to do then in this case?
One exciting feature in FTM and Ancestry is that you can merge your family trees together and expand them!

If you have multiple accounts on Ancestry and want to merge yours, or your family member’s, trees together, you can download the tree as a GEDCOM file from one account and upload it into another account. You can also try to download multiple trees into Roots Magic, merge them, and reload the new tree into Ancestry. This may provide a bigger, larger family tree and a greater insight into your ancestor’s history.

You must be wondering about GEDCOM files, since they are mentioned above. Firstly, it stands for ‘Genealogical Data Communication. In simple words, it is a file that contains text, human readable lines and allows you to exchange genealogical data between various genealogy software. Genealogy is the study of families, their histories and their lineages. You can create, share, and merge GEDCOM files.

How to Fix GEDCOM Files in Simple steps

To create a GEDCOM file, open FTM, go to the file drop down menu and click ‘Save As’ then ‘Export’. Select your desired file location and save it with the .GED extension.
To share a GEDCOM file, locate the file on your computer’s hard drive and add a source name. Select, import the file using genealogy software and link and share your GEDCOM file.

Although you can sync FTM with Ancestry for greater convenience, there are sometimes some syncing issues faced in FTM and Ancestry.


  • Internet connection issues 

Variations in the internet speed and stability may result in sync issues. Some service providers are fast, such as satellites while some are slow. To solve this, you can try to wait and retry after some time and plug your computer directly to the internet modem.


  • Media sync issues 

Sometimes, having excess media can result in sync issues. Some medias take longer to process such as PDF files and the media files sync separately in Ancestry and FTM. This could result in a slow sync process. To solve this, you will have to review your file, detect the file which is causing the problem and remove them.Moreover, you can also print Family trees.

Although newer versions of FTM are constantly being introduced, the latest version of FTM is 2019 which is compatible in 2021. You can also find family tree template google docs for more features.




That is why for any software or application, proper support is inevitable. The good thing is, there is comprehensive support for Family Tree maker software, right from ordering the software, getting a replacement to fix an error, or learning about the right options. Family Tree maker environment makes it user-friendly. And bit-much easy by providing end-to-end support to its customers. This is so reassuring for the customers, as they can continue using the software without any worries. A great software application becomes valuable because of the features it offers and the great post-sales support it offers to the customer.



Family Tree Maker software is one of that software. If you have one family tree maker 2017, so our should go for Family tree maker 2019 upgrade. Read More about Family tree maker 2019 Upgarde \

Get help with ancestry com login

In case, as a customer, you don’t want to contact the support at all and look for support or guidance on your desktop, then you can use the companion guide for ancestry com login and family tree maker too. It’s the user manual that is inbuilt with the software itself. As the name suggests, it is your true companion.


Why should you use this companion guide? The Family Tree Maker 2019 Companion Guide is available to download and purchase for users. Users can read it to understand how to use the software efficiently.  It helps you to understand the software better. A user might get confused between the available options on the application and might not know when to use what. This is where the companion guide could be extremely handy. With the companion guide, help is just a click away. Family tree maker has many complex charts, such as lucid charts and different graphs. For someone using the software for the first time, this could be extremely complex. However, with the companion guide, one can learn about these complex charts at ease.


Currently, a hard copy option of the companion guide is not available. One can either download it from the website or can access it from the FTM application itself. Launch Family Tree Maker, click on help, and then launch the companion guide to access the software support online or more easy option directly chat or call with our Help-Partner for FTM.  

Live Chat Support

Just click on the chat option, which you can see on the right corner, and start chatting with the support team. So, if you are waiting for the rescue team to rescue you from the current problem, then it is right there. Click on the Chat option to get started to chat with experts for an easy solution.

Call Support

Users of Family Tree make software are only a call away from the help support. Yes, getting support now is that easy. Connect to our toll-free number today if you are stuck or wondering how to use this family tree maker software. and how to get rid of ancestry com login problems.

Remote Support

Each problem has its severity level, and sometimes more severe problems need specialized support, such as remote support. It is much more refined support among all. If you are stuck somewhere in FTM procedure, we can make it easy for you with the help of Remote Support.

Why choose US ?

Getting quality support for a product is one of the important benchmarks of a product. We take this pride to mention that Family Tree Maker software has fulfilled this benchmark by providing quality support. When a customer orders the CD of the Family Tree Maker software, he gets the application package on the CD and gets an assurance in the form of quality support.
We provide help support to the customer because we understand the exact requirements of the customer’s needs. Right from the moment when our customer contacts us, we become their trusted advisor and lifelong knowledge partner. Our support system is quality checked, with multiple quality parameters. Providing quality service and customer satisfaction is our motto. It ensures seamless customer service to our customers.

Mac Requirement

Operating System: macOS Yosemite (10.10)
Hard Disk: 900 MB available disk space.
Memory: 2 GB of RAM (4 GB recommended)
Display: 1280 x 800 screen resolution.

Window Requirement

Operating System: Windows 7 and later, including Windows 10.
Hard Disk: 900 MB available disk space.
Memory: 2 GB of RAM (4 GB recommended)
Display: 1024 x 768 resolution.

Dought Somewhere? Let’s Solve It

Yes, absolutely. A big question that you might have is, how do I access the chat support? As a first step goes to, This is the official support page for the Family Tree maker software. Once you are there, on the bottom right corner there will be a chat option. Click on that. A new box will pop up. Fill up the details, and click on chat. If you have come to this part, Congratulations you are connected to one of the most expert support teams eager to help the customers.
There is no doubt that it is a feature-rich platform. But, for novice users too many features could be added complexity. Too many complexities could be added worries. This is not the case with this software. With Family Tree maker support, one can get support on the software right away. That is why proper support is inevitable for any software or applications.
Firstly, when you think that the problem is too complex to be resolved over the phone or chat. Secondly, when you are not a tech-savvy person, and you want someone to resolve the issues remotely. There might be other reasons as well.
In the case of remote support, a technician is going to connect to the computer and access the computer remotely. The technician will perform the troubleshooting remotely, and resolve the issue which the user is facing. This works like a magic. The only thing which should be there for the remote support is a good working internet connection.


We are a team of online technicians service providersand not associated with MacKiev or with any brands. We only offer technical support. Therefore, any use of third-party trademarks, brand names, Products, and Services is only for referential purposes. at this moment disclaim any sponsorship, affiliation, or endorsement of or by any third parties. If your product is covered under a software warranty, the software provider may provide free  support and service. You can always check and visit their website to get free support and help. You can also check with our customer service expert to supply your software information for any brand if you want to succeed in them.