Family Tree Maker Support

Family Tree maker is not software; it’s a treasured platform to store the family history. The right way to make remembering your ancestry relations forever. That’s the way we provide the best family tree maker helps. Chat & call support for ease.

We are here to help you with FTM helps.

Role of Family Tree Maker and its help-support.

Family Tree maker is not only software; FTM is a treasured platform to store the family ancestry relation history. In a single glance, one can visualize the ancestry relations within the family. Every family has its own story. For the last thirty years, Family Tree Maker has been capturing these stories. It’s one of premium genealogy software that comes loaded with different tools and options.
FTM has many futuristic features, which makes FTM Software ( Family Tree Maker ) one of the most featured-rich ancestry software. But, whenever we hear the word feature-rich, we assume that it might be complex software. This is where Family Tree maker software is different from other genealogy software available in the market. Users can access Family Tree maker helps to learn about the various features offered by the software. So don’t hussle; start with it, and make your ancient Family Tree today.

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Still struggling with confusion about where to start. Let s help you here.

How to get Family Tree maker support?

Family Tree Maker has multiple options for the users that help them capture their family’s story. There is no doubt that it is a feature-rich platform. But, for novice users, too many features onboard could be added complexity. This is not the case with FTM (Family Tree Maker) software. With Family Tree maker support, one can get support on the software right away. So, no more spending hours figuring out where to find the right options? Or spending hours while wondering what to do and how to do it?


That is why for any software or application, proper support is inevitable. The good thing is, there is comprehensive support for Family Tree maker software, right from ordering the software, getting a replacement to fix an error, or learn about the right options. Family Tree maker environment makes it user-friendly. And bit-much easy by providing end-to-end support to its customers. This is so reassuring for the customers, as they can continue using the software without any worries. A great software application becomes valuable because of the features it offers and the great post-sales support it offers to the customer. Family Tree Maker software is one of that software.

Using the companion guide

In case, as a customer, you don’t want to contact the support at all and look for support or guidance on your desktop, then you can use the companion guide. It’s the user manual that is inbuilt with the software itself. As the name suggests, it is your true companion.

Why should you use this companion guide? It helps you to understand the software better. A user might get confused between the available options on the application and might not know when to use what. This is where the companion guide could be extremely handy. With the companion guide, help is just a click away. Family tree maker has many complex charts, such as lucid charts and different graphs. For someone using the software for the first time, this could be extremely complex. However, with the companion guide, one can learn about these complex charts at ease.

Currently, a hard copy option of the companion guide is not available. One can either download it from the website or can access it from the FTM application itself. Launch Family Tree Maker, click on help, and then launch the companion guide to access the software support online or more easy option directly chat or call with our Help-Partner for FTM. 

Chat with us.

Live Chat Support

Just click on the chat option, which you can see on the right corner, and start chatting with the support team. So, if you are waiting for the rescue team to rescue you from the current problem, then it is right there. Click on the Chat option to get started to chat with experts for an easy solution.

Call Support

Users of Family Tree make software are only a call away from the help support. Yes, getting support now is that easy. Connect to our toll-free number today if you are stuck or wondering how to use this FTM software.

Remote Support

Each problem has its severity level, and sometimes more severe problems need specialized support, such as remote support. It is much more refined support among all. If you are stuck somewhere in FTM procedure, we can make it easy for you with the help of Remote Support.

Way We Chose Us

Getting quality support for a product is one of the important benchmarks of a product. We take this pride to mention that Family Tree Maker software has fulfilled this benchmark by providing quality support. When a customer orders the CD of the Family Tree Maker software, he not only gets the application package on the CD but also gets an assurance in the form of quality support.
We provide help support to the customer because we understand the exact requirements of the customer’s needs. Right from the moment, when our customer contacts us, we become their trusted advisor and lifelong knowledge partner. Our support system is quality checked, with multiple quality parameters. Provide quality service, and customer satisfaction is our motto. It ensures seamless customer service to our customers.

Dought Somewhere? Let’s Solve It

Can you share more details on the chat support?

Yes, absolutely. A big question that you might have is, how do I access the chat support? As a first step goes to, https://www.familytreemakerhelps.com This is the official support page for the Family Tree maker software. Once you are there, on the bottom right corner there will be a chat option. Click on that. A new box will pop up. Fill up the details, and click on chat. If you have come to this part, Congratulations you are connected to one of the most expert support teams eager to help the customers.

Is Family Tree Maker Is Difficult to use

There is no doubt that it is a feature-rich platform. But, for novice users too many features could be added complexity. Too many complexities could be added worries. This is not the case with this software. With Family Tree maker support, one can get support on the software right away. That is why proper support is inevitable for any software or applications.

When you should opt for remote support?

Firstly, when you think that the problem is too complex to be resolved over the phone or chat. Secondly, when you are not a tech-savvy person, and you want someone to resolve the issues remotely. There might be other reasons as well.

How does the remote support work?

In the case of remote support, a technician is going to connect to the computer and access the computer remotely. The technician will perform the troubleshooting remotely, and resolve the issue which the user is facing. This works like a magic. The only thing which should be there for the remote support is a good working internet connection.