Family Tree Maker 2017 Problems

This FTM blog post will address how to fix Repairing issues during a Tree enter FTM 2019 and also family tree maker 2017 problems . If your File isn’t working, you would like to repair it. If you’re facing a problem together with your genealogy Maker software, you’ll call us, our Expert, at +1-215-383-5183

This blog will help solve a spread of problems. However, they’ll not apply to your specific situation. But don’t worry. Here you’ll found a solution to every issue related to your FTM software. To determine if it’s an appropriate solution to your problem, we advise you to read the summary of each key described below.

Note that-: This blog post content only applies to FTM genealogy Maker for PC Windows and MAC.

A first, to perform any task, We recommend that you create a complete backup of your files before processing the procedure for safety purposes.

FTM software will not work correctly unless your system meets the basic requirements of installing. Those are as follows

For windows users, it should be

FTM requirements windows
FTM requirements windows

And for mac users.

 FTM requirements MAC system
FTM requirements MAC

You’ll still experience some issues with the old installed FTM genealogy Maker despite meeting the system requirement. In family tree software, sometimes there are various types of errors as follows.

Repairing a Family Tree Software ( FTM ) 2019 or a current version

Problem:  Some of the fundamental issues that occur while repairing FTM updates are

  • File damage may occur during a family file through the following:
  • Merging old and new files more as follows.
  • Improper shut-downs of FTM genealogy.
  • A virus corrupted files.
  • Insert damaged data into a file.

These can cause a selection of issues with merging, reports, importing, exporting, etc. To repair a genealogy Maker file, please click on the following instructions: UPDATING the FTM software may be helpful in this situation.

Are you checking updates on genealogy FTM software?

Family Tree makers are usually updated to repair issues and improve the products. to see for its updates procedure, follow the steps below:

  • Click on the Help from its menu bar assistance button
  • Select Check for Update within the drop menu
  • After that, your FTM software automatically check for updates


If you’ve made a mistake that says, “You must be logged on as an administrator,” please click on the following link to answer How to solve the “You must be administrator” issue. 


For this issue, the immediate solution is to right-click on the FTM icon and click on “Run as adminstrator.”

FTM software through an error or Stopped working for a reason. 

Problem: These two general asking problems questions- “The genealogy Maker has encountered a mistake and wishes to close.” 

  •  “Family Tree Maker has stopped working”- are known to occur after genealogy Maker 2019 FTM Files has been uninstalled and after reinstalled, or when a software patch has been installed to your pre-installed software.
  • The previous configuration causes these errors. You can click on resolve the issues there.
  • The FTM software stopped working.
  • Family Tree Maker Crashes or not opening.
  • Family Tree Maker particular file crashes or Closes Unexpectedly – it can via Causing multiple times of installs/updates over corrupted files.

For the solution, you can try to update or re-installation it. Don’t forget the backup the complete information. So how is it going to happen? Let’s see.

Uninstalling and reinstall the FTM genealogy Maker

Mostly uninstalling and reinstalling software can make all issues solved and makes the whole manual setting to the default. So if little effort doesn’t work, you should be reinstalling it. Or you can visit – Family Tree Maker Helps for more supports.

If you continue to receive errors, also you’ve perform uninstalled and reinstalled the genealogy Maker program. then you’ll need to do a manual uninstall. This may remove all aspects of the program from your computer. Follow these steps.

  • Go to the application settings.
  • Look for the FTM software.
  • And uninstalled the FTM entirely from your system.


We recommend reinstalling the programs within the clean boot mode after a manual uninstall. The instructions are often found within the next section.

Performing a Clean boot menu and clean System files 

Problem:  When the system starts, it starts up with some application. Some application causes auto-run mode. They start with the boot-up. You have to check your startup application list and kill the appropriate apps there. It also causes your system to slow boot.

Loading your computer during a clean boot can help troubleshoot many of these issues.

How to perform a clean boot of Windows- Use a Windows clean-up tool that will clean the temporary files and trash items.

If you are still facing errors and installation issues with the old or newer version of FTM, you must call the Family tree Maker helps Support Team at +1-215-383-5183. They will assist you with the best chat. Call and remote support too. And you can visit Family Tree Maker Helps.

If none of the steps worked, and you don’t want to upgrade, then it is time to connect with the family tree maker helps NOW.